PoolHouse

getpoolhouse.com

End User License Agreement

Effective July 30, 2026

This End User License Agreement ("Agreement") is between you (the company or person using the Service) and PoolHouse ("PoolHouse", "we", "us"). It governs your use of the PoolHouse pool-service management software at getpoolhouse.com and the PoolHouse mobile application (together, the "Service"). By creating an account or using the Service you agree to this Agreement.

1. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business operations. All rights not expressly granted are reserved by PoolHouse.

2. Your account and data

  • You are responsible for your staff accounts, credentials, and the accuracy of data you enter.
  • You retain ownership of the business data you enter (customers, jobs, photos, invoices). You grant us the rights needed to host, process, back up, and display that data to operate the Service.
  • You are responsible for having the right to store the customer information you enter and for complying with laws that apply to your business.

3. Acceptable use

You agree not to:

  • resell, sublicense, or provide the Service to third parties;
  • reverse engineer, copy, or create derivative works of the Service;
  • use the Service to violate any law or the rights of others;
  • interfere with or disrupt the Service or attempt to access other companies' data.

4. Third-party services

The Service can connect to third-party services you authorize, such as Intuit QuickBooks Online. Your use of those services is governed by their own terms. PoolHouse creates and synchronizes records with connected services only as directed by you and is not responsible for third-party services' availability or conduct. Disconnecting a service in Settings revokes PoolHouse's access.

5. Fees

If your use of the Service is subject to fees, they will be stated in your order or subscription terms. Fees are non-refundable except as required by law or expressly agreed.

6. Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, POOLHOUSE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POOLHOUSE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE (OR $100 IF YOU HAVE PAID NOTHING).

8. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of this Agreement. Upon termination your license ends; Sections 2, 6, 7, and 9 survive. You may request an export or deletion of your data as described in our Privacy Policy.

9. General

This Agreement is governed by the laws of the State of Tennessee, USA, without regard to conflict-of-law rules. If any provision is unenforceable, the rest remains in effect. This Agreement is the entire agreement regarding the Service and supersedes prior agreements on the subject. We may update this Agreement; material changes will be communicated in the app, and continued use after changes means you accept them.

10. Contact

PoolHouse — [email protected]